Customers Insights

Christine Laurich - Estates - 05/02/2024 "Quick communication, sent plumbers out asap once a leak was confirmed. Plumbers also did clean work and tidied up after themselves - unusual nowadays, so we were pleasantly surprised."

Jake Thomas - Estates - 05/02/2024 "The Buildings Manager has been in situ for several months at Prospect Place and the atmosphere and service has improved enormously.He is really approachable,helpfull and efficient in his duties.Whenever I have raised an issue it has been dealt with straight away and in a most professional and efficient manner.Callum is a credit to the Company."

Shivani Katiyar - Estates - 05/02/2024 - Camden "Polite and professional staff."

Phil Johnson - Estates - 05/02/2024 "My review relates to a Cleaning Team response at Duncansby House car park. An incident was dealt with thoroughly with a positive outcome."

Mrs Paxton - Estates - 04/02/2024 "Even though it was Sunday and the member of staff was not working, I sent him a text message about the front door of the block I live in, which had been vandalised. I received an immediate reply saying that he appreciated the fact that I'd informed him of the issue. He always goes the extra mile, is helpful, approachable and courteous."

Jeffrey Coles - Estates - 02/02/2024 - Camden "Problem raised and solved immediately!"

Andrea - Estates - 31/01/2024 "I had problems with my door entry system and it was imperative that I had this functioning due to having a sick relative staying. The team ensured that this was fixed as quickly as possible and offered further assistant if the issue couldn't be fixed. 5 stars While writing this I would also like to mention that the cleaner in my block is amazing and keeps the place spotless. Thanks"

Micah Gordon - Estates - 22/01/2024 "The member of staff went over and beyond to help us with all our rental needs. She really made this experience easy."

Thomas Wilson - Estates - 08/01/2024 - Dartford "I am writing about the housekeeper and her team and I would just like to say they are amazing. They are always a pleasure to see and they take care of our residence extremely well."

Lola Eboda - Estates - 07/01/2024 - Dartford "Thank you to our housekeeperor keeping our building (the Windsor) clean and tidy. You are professional and consistent - will use this opportunity to appreciate your hard work. "