Drawing Board stage – FREE Stage 1  Consultancy advice -

• Practical advice on general services (refuse removal, gardens/planting, choice of flooring, car parking schemes etc.)
• Guidance on the management implications of site facilities / services: Gym, Pool, Cinema room etc
• Advice on staffing;- numbers, hours, facilities, uniforms, standards and cost.
• Identifying income opportunities eg, creating storage cages for rent in “dead areas” in car parks.
• Lifestyle/Concierge services;- dry cleaning, theatre tickets, restaurants, taxi booking, (we also have contacts with Car Clubs and Gyms in certain location where corporate membership schemes can be organised)  
• “Green" approach to management – minimise costs and environmental impact to reinforce your Green Credentials
• Advice on leases and management structures - Service charge schedules, pets policy, rent review frequency to maximise the value of your interest, fees on assignments, insurance obligations, compliance with Section 106 requirements etc
• Preparation of Section 106 Management Plans
• Commission FREE introduction of potential Freehold purchaser(s).  
• Efficient, interim or long term Ground Rent collection at competitive rates.

Pre-sales/sales stages – FREE Stage 2 Consultancy advice -

• Year 1 Service Charge budget preparation - based on questionnaire/checklist that we will work through with your technical team. Creative service charge approaches to ensure fair apportionment of liability between different categories of purchaser, Housing Associations, Commercial owners etc.
• Guide for your sales team - including commentary on services/budget and summary of main lease terms affecting sales – eg, pets policy, sub-letting rules.
• Preparation of Estate management schemes for more complex sites
• Details of Ringleys Lettings/Management service for investors to assist with overseas sales  (Dependent on geographical location)

Handover/Management stage – FREE Management service during initial handover stages -

• Preparation of a New Developments booklet/Welcome Pack for purchasers. Including “House Rules”, Procedures and other useful information
• Taking handover from your site team of common areas and site documentation. Health and Safety files/plans/operating and maintenance manuals etc.
• Advertising for site staff, recruitment and training
• Strategies to keep service charge costs to a minimum during the early stages, such as gradual phasing in of staff and services to minimise your void liabilities
• Tendering of maintenance contracts to secure best value for leaseholders, including bulk purchasing of utilities and maintenance services.
• Preparation of a rolling reserves/long term maintenance plan.
• Insurance placed though Ringley’s scheme to secure bulk-purchase rates for our customers
• Setting up of Management Company structure and provision of administration services including interim Directorships and Company Secretarial role.  Free signing of lease documentation if required. Organising initial residents meetings to promote handover of Management Company control to the residents.
• Liaison with your project team over any post completion issues arising to ensure speedy resolution.
• Generally managing the transition from building site to fully functioning residential buildings

Post Handover

Once developers have pulled off site and moved on to their next project, we have to manage the "dream" that purchasers have bought into. This requires considerable diplomacy, practical application and problem resolution. we have developed skills and strategies to handle this all-important phase: