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Our People
There are certain qualities you expect from your property advisors: professionalism, experience, insight and sound advice. These form the foundation of every property solution provided by Ringley.
It is our people that make the difference; how they think, how they recognise opportunity and make the most of it.
Ringley has nurtured an environment that encourages openness, original thought and a positive approach to change and modernisation. It is our people who add value to our service; this is why you can expect more.
CHAIRMAN
Mehdi Mehra
BA (Business Management)
Mehdi joined the Hepworth group just as the Next brand was being created. In his 10 years within the group Mehdi's responsibilities included analysis of the group’s high street positioning, locating new sites and store opening. Mehdi's passion for market positioning involved him in property development from the mid 1980's. At Ringley, he co-ordinates the activities of the company.
Key responsibilities within Ringley:
- Client liaison
- Marketing & positioning of the Ringley group
Email:
mehdi@ringley.co.uk
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MANAGING DIRECTOR
Mary-Anne Bowring
BSc (Est Man) MRICS, MBEng, MRIPM
Mary-Anne is a chartered surveyor and building engineer with both public sector (District Valuers Office) and private sector experience. As Managing Director and founder Director of Ringley. It is Mary-Anne’s energy, technical expertise, and love of helping see personnel achieve their true potential that has become the bedrock of Ringley. She presides over cross discipline technical issues where coming from the background of being both an Engineer and Chartered Surveyor and having once been a Property Manager stand her in good stead. In her capacity as advocate and expert witness she has presented cases on Service Charge reasonableness, recoverability and valuation matters. She set up Ringley’s Legal Services Team which took over 800 cases in 2007 alone.
Mary-Anne understood that in our information age, quick delivery would be best possible in a medium sized company that integrates professions, small enough to listen, but not too large and bureaucratic to act. Mary-Anne vision has designed processes and risk management tools to enable the Board to look in on aspects of the business, and knowing the power of this has rolled the same principles out to Clients.
Key responsibilities within Ringley:
- Group administration & Risk Management
- Management of Professional Services Division
- Case monitioring of bank valuation and engineering reports
- Development of new products and client solutions
Email:
mary-anne.bowring@ringley.co.uk
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GROUP PROPERTY DIRECTOR
Andrew Kelleher
MRICS, MIRPM
A chartered survyeor with over 10 years experience particulary in the landlord & tenant and project management areas. Experience in business development has included major corporates such as Crowncastle UK, BT Cellnet and 02. Andrew was a non-exec Director of Ringley for 3 years and in 2007 took the role of Group Property Director. Andrew understands that existing customers’ are of equal importance to new business, but appreciates extra resource is required to resolve historic issues inherited on new blocks.
Key responsibilities within Ringley:
- Customer relationship management
- Business growth & development
- Mentoring and providing Strategy to Estate managers
- Management of Estates Division & Personnel management
Email: andrew.kelleher@ringley.co.uk
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HEAD OF BUILDING ENGINEERING
Anjan Dutta
BEng, ACGI, CEng, MICE
Anjan is a Chartered Civil Engineer with over 15 years experience in design and construction. Unusual projects Anjan has worked on include bridges, river engineering, water and sewage treatment works including major civil engineering projects in and around Hong Kong’s new Kai Tak airport. In recent years Anjan has focussed on structural engineering. Particularly, design of foundations and superstructures, contract management and refurbishment projects including CDM regulations and the Planning Supervisor role.
As Head of Building Engineering he now resides over all major works contracts to Ringleys managed portfolio as well as other specialist activities serving both internal and external clients in the areas of CDM, Party Wall, Structural Engineering, Fire Risk Assessments, Building Regulations, Asbestos Surveys and others.
Key responsibilities within Ringley:
- Co-ordinator - Major works, refurbishment projects, insurance valuations and dilapidations surveys for Estates clients
- Risk managing projects on site and overseeing valuations/authorising spend of clients money
Email: anjan.dutta@ringley.co.uk
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DIRECTOR OF SURVEY & VALUATIONS
Richard Boucher
BSc(Hons) MRICS
A chartered surveyor with over 10 years in general practice, Richard has worked in both the public and private sectors. Richard enjoys keeping in touch with the London property market and the effects of changes in legislation on property ownership.
Key responsibilities within the Ringley group
- Head of the Landlord & Tenant department
- Monthly statistics, market analysis & comment
Email: richard.boucher@ringley.co.uk
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SERVICE AND OPERATIONS MANAGER
Jason Karim
MA MBA
Jason's background demonstrates academic
excellence and a working knowledge of the
insides of a business, the pressures on a
growing a business and developing rigid systems,
policies & procedures which will enable the
business to flourish. Jason is our Quality
Manager for the purposes of ISO9000. Over and
above the ISO9000 requirements he tracks items
that he or senior management earmark for
tracking; such items may be issues that require
a cross team response, are viewed to test new
processes or are the first signs of customer
discomfort. Jason is proud that we rarely, if
ever, have to refer to our official RICS
Complaints procedure as tracking sensitive
matters before they become an issue surely is
the best way.
Probably the most important task to the Estates
Division is new site set up and Jason tracks our
21 point set up process to completion, at times
advising Clients how we can overcome the lack of
information.
Key responsibilities within Ringley:
- Seamless Integration of new clients
- Resolution of cross team issues
- Tracking of quality control issues where
training/guidance will deliver greater client
satisfaction
Email:
jason.karim@ringley.co.uk
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Financial Controller
Francis Royale
ACCA
Francis is a qualified Accountant with volume transactional accounting experience. Francis understands process, procedure, policing and implementation. Since May 2004 Francis has been integrating the day to day needs of running Ringley's Client accounts with strategic planning. As acting Financial Controller, he is working on streamlining processes of the Ringley group into the finance team's daily activities. Francis has implemented direct debits and automated reviews to ensure service charge payments do not fall into arrears, the ability for leaseholders to pay service charges on-line. Perhaps his greatest achievement however, is opening up his Property Finance Team to 100% financial transparency, that is being able to see contractors paid, arrears and a running cash balance on-line 24 hours a day. Francis’ Property Finance Team prepare quarterly management accounts for key Block Care 1000 Clients as well as full service charge accounts for ‘accounts only service Clients’.
Key responsibilities within Ringley:
- Transactional risk management
- Keeping your records penny-perfect and up to date
- Day-to-day direction of the Finance & Legal Services Team
Email: francis.royale@ringley.co.uk
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Solicitor
Stephen Horne
SOL (Solicitor)
Stephen is a qualified solicitor who has recently joined the Ringley legal team. Stephen primarily deals with claim notices for lease extensions, freehold purchase and right to manage together with overseeing lease interpretations & executive summaries.
Key responsibilities within Ringley:
- Advising on defended litigation
Email: stephen.horne@ringley.co.uk
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* As qualified professionals we will only operate strictly in accordance with the Bye-Laws, Regulations and Code of practice for Residential Management prepared by the Royal Institution of Chartered Surveyors: we will not operate if there is a conflict of interest or employ connected contractors.. |
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