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Download a free tender pack

Download our free tender pack and use it for your tender process. It's designed to help you select the best managing agent for your property.

Of course we would be pleased to be included in your shortlist.

Download a free tender pack (PDF)
This key guide is designed to assess the competency of any potential managing agent.

Selecting your managing agent

As the Freeholder or Directors of a Freehold Management you have a duty to the leaseholders or owners of units in your block/estate to make a safe and reasonable choice and show that you carried out reasonable due diligence in making your selection.

We recommend that you look for an Agent who is a corporate member of the following organisations:

The Association of Residential Managing Agents The Association of Residential Managing Agents (ARMA) represents companies engaged in the management of residential leasehold blocks of flats in England and Wales. ARMA's principal aim is to work towards improving standards and service for lessees and freeholders.

Royal Institution of Chartered Surveyors The Royal Institution of Chartered Surveyors (RICS) represents an international community of property professionals working in professionals involved in land, valuation, real estate, construction and environmental issues. It's main roles include education and training, advisory services to government and other organisations, regulation of ethics and standards, and the publication of information and research.


The RICS not only requires an external accountant to inspect the Agents books but will investigate the Agent should a clean report not be provided, and both the RICS and ARMA require their corporate members to hold professional indemnity insurance.

See our full guide:

How to change your managing agent »



My 30+ years of practical property and senior managerial experience has involved me in all types of properties from major historical London Estates to complex modern mixed use schemes both within prime central London and beyond. Over the years I have probably encountered most block management issues and both personally and through my teams have strategically managed solutions. The momentum of continuous improvement both here at Ringley and that is building within our sector makes it an exciting time to be in Property Management.

Stephen Gayer BSc (Hons), MRICS, FIRPM,
Managing Director - Property Management

Tel: 020 7428 2052

Email Stephen


"My mission is to deliver Clients a safe and reasonable choice, ensure personnel are competent and well advised to deliver estate strategy and to lead the market with round the clock solutions. With probably the largest resident management company client base in London my team are acutely aware that proactivity, news and action must be visible and add value for clients."

Andrew Kelleher BSc (Hons), MRICS, FIRPM,
Group Property Director

Tel: 020 7428 2052

Email Andrew
Andrew Kelleher


For more information
Call: 020 7267 2900
or Email Us »


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Further Information
Royal Institution of Chartered Surveyors (RICS)

Association of Residential Managing Agents (ARMA)

Surveyors and Valuers Accreditation (SAVA)