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How to change your managing agent
There are various methods depending on your situation - see the flow chart below:
How to change your agent - 6 steps
- Download the tender pack
- invite 2 or 3 agents to present to your board
- Visit the offices of your preferred agent(s)
- Negotiate an initial agreement for 364 days, to avoid serving a Section 20 consultation notices
- Send lessees a newsletter to tell them your reasons for appointing the new agent
- Instruct the new agent to obtain critical set up information
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Articles
 Maryanne Bowring has been practicing in the residential leasehold arena since 1993 and writes regularly in the press about leasehold issues.
This article explains the background, the basics and how to get started.
If you don't have a management company you can claim your 'right to manage' instead - as this article explains.
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10 Tips When Selecting a Managing Agent
Finally, when selecting your method of managing your block you should prepare questions to cover the following topics:
- Financial probity of the agent
- Service charge collection procedures & whether your money will be held in a discrete Client account, to whom interest accrues & what body protects/guarantees your funds
- Credit control procedures and experience in obtaining County Court money judgements
- Experience in attending Leasehold Valuation Tribunal on issues of "reasonableness of service charge"
- Methods of procuring maintenance and cyclical works, contractor selection, willingness to deal with Client nominated suppliers
- Competence at reserves estimating and whether a reserves plan is part of their standard service
- Procedures for dealing with lessee complaints and quality issues
- Which key lease covenants the agent monitors for covenant enforcement, as without robust strategies the value of the estate and flats within can fall relative to developments nearby
- Inspection procedures, how often will the agent visit, what will they do, how will you know, how can you communicate your issues arising
- Meetings & reporting mechanisms, what meetings will the agent attend (daytime/night time hours) and how will closure on the actions arising be achieved.
These 10 areas should get you started. For a more comprehensive guide download the FREE Tender Pack. This document is designed to assess the competency of any potential managing agent.
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Please feel free to download our tender pack and use it for your tender process. Of course we would be pleased to be included in your shortlist.
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My 30+ years of practical property and senior managerial experience has involved me in all types of properties from major historical London Estates to complex modern mixed use schemes both within prime central London and beyond. Over the years I have probably encountered most block management issues and both personally and through my teams have strategically managed solutions. The momentum of continuous improvement both here at Ringley and that is building within our sector makes it an exciting time to be in Property Management.
Stephen Gayer BSc (Hons), MRICS, FIRPM,
Managing Director - Property Management
Tel: 020 7428 2052
Email Stephen
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"My mission is to deliver Clients a safe and reasonable choice, ensure personnel are competent and well advised to deliver estate strategy and to lead the market with round the clock solutions. With probably the largest resident management company client base in London my team are acutely aware that proactivity, news and action must be visible and add value for clients."
Andrew Kelleher BSc (Hons), MRICS, FIRPM,
Group Property Director
Tel: 020 7428 2052
Email Andrew |
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For more information Call: 020 7267 2900or Email Us »
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